Jjok Privacy Policy —
Your information is safe with us

01 Introduction & Scope

Jjok.fun (hereinafter referred to as "jjok", "we", or "our") is an online gaming platform operated for users in Bangladesh. This Privacy Policy explains how jjok collects, uses, stores, and protects your personal information.

By browsing jjok.fun or creating an account, you are considered to have read and fully agreed to this Privacy Policy. This policy forms an integral part of jjok's terms and conditions.

This Privacy Policy applies to:

• For all visitors browsing the jjok.fun website.
• For all active and inactive users registered on jjok.fun.
• For anyone participating in any jjok service, promotion, or bonus program.
• For anyone who has contacted jjok's support or customer service team.

02 What information we collect

Jjok only collects information that is necessary to deliver our services properly. Our privacy policy follows a data minimization principle at all times. Here is a detailed breakdown:

Jjok never collects your full bank account number, card number, or PIN. If anyone requests this kind of sensitive financial information on our behalf, please report it to us immediately.

03 How we use your information

Under jjok's privacy policy, collected data is used only for specified purposes. No data is used beyond those stated purposes. Our primary data use cases are:

• Account management: Your information is used to complete the registration process, verify login, and keep your account secure.
• Transaction Processing: Financial information is used to process deposits and withdrawals correctly and to maintain transaction records.
• Customer Support: Your contact information is used to properly address your complaints and inquiries.
• Fraud Prevention: Technical data is analyzed to detect unusual activity and keep your account secure.
• Responsible Gaming: Gaming data is monitored to identify signs of potential gaming addiction and provide timely support.
• Promotions & Offers: Your gaming data is used to offer relevant bonuses and promotions tailored to your preferences.
• Legal obligations: Data is retained and used as necessary to comply with applicable laws and regulatory authority requirements.

Jjok will never use your information to send spam. You can opt out of marketing communications at any time.

04 Data Sharing & Third Parties

Jjok never sells your personal information. However, limited data may be shared with trusted parties in certain specific situations. Under jjok's privacy policy, data sharing only occurs in the following cases:

• Payment Provider: Only the information necessary to process transactions is shared with mobile banking providers such as Mobile Banking, Nagad, and Rocket.
• Game Provider: Limited gameplay-related data may be shared with our partner gaming companies.
• Legal authorities: We may be required to provide certain information in compliance with court orders or government directives.
• Security Service Provider: Limited technical data may be shared with specialist firms for fraud detection and cybersecurity purposes.

Before sharing data with third parties, strict confidentiality agreements are signed with them. They may not use this data for any purpose beyond what jjok authorizes.

05 Cookie Policy

Jjok.fun uses cookies to function properly and to improve your browsing experience. Cookies are small text files stored in your browser. In accordance with jjok's privacy policy, we use the following types of cookies:

• Essential cookies: Required for core website functionality. Without these, features such as login and session management will not work.
• Functional Cookies: Used to remember your preferences such as language and theme settings.
• Analytical Cookies: Used to understand which pages are being visited and how often, and which features are used most.
• Security Cookies: Used to prevent unauthorized access to your account and to detect fraud.

You can manage or disable cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some website features.

06 Data Security Measures

Jjok follows the highest industry standards to protect your data. Our privacy policy is built on both technical and procedural security measures. Below are our key protection practices:

• All data transfers are secured with 256-bit SSL/TLS encryption.
• All data is stored in our database using AES-256 encryption.
• Two-Factor Authentication is available to help secure your account.
• Regular security audits and penetration testing are conducted.
• Suspicious logins and activities are automatically detected and blocked.
• Restricted server access policy — only authorized personnel can access sensitive data.
• Regular backups are taken and a disaster recovery plan is in place.

Please be aware that no method of data transmission over the internet is completely risk-free. Keep your password confidential, avoid clicking on suspicious links, and refrain from logging in over public Wi-Fi.

07 Data Retention Period

Jjok does not store your information indefinitely. Our privacy policy defines specific retention periods for each type of data:

• Account information: Retained while the account is active and for up to 5 years after closure as required by law.
• Financial transaction records: Retained for up to 7 years in compliance with regulatory authority requirements.
• Gaming History: May be retained for up to 3 years after account closure.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• Support Contact Records: Retained for up to 2 years.

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

08 Your rights

Jjok's privacy policy gives you full control over your personal information. You have the following rights:

To exercise any of these rights, please contact our support team. We typically respond within 30 days. Please note that in some cases, legal obligations may prevent us from deleting certain information.

09 Protection of minors

Jjok strictly does not collect or store information from anyone under the age of 18. This is one of the most important provisions of jjok's privacy policy. Our registration process includes age verification.

If a minor creates an account using false information and this comes to our attention, the account will be immediately closed and all collected data will be securely deleted.

10 Privacy Policy Updates

Jjok reserves the right to update this privacy policy, in part or in full, at any time. For significant changes:

• Notifications will be posted on the website homepage.
• Registered users may receive notifications by email.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of jjok after any changes will be considered acceptance of the updated Privacy Policy. Please visit this page regularly to stay informed.

11 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us directly. jjok always treats your privacy-related requests as the highest priority.

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the website.
• Support Hours: 24/7, including all Bangladeshi public holidays.
• Response Time: Privacy-related requests are typically responded to within 72 hours.